Your Privacy

Privacy Policy

How Epic Smart Academy collects, uses and protects the information you share with us.

Last updated: July 2026

Introduction

Epic Smart Academy (“we”, “us”, “our”) is committed to protecting the privacy of the parents, students and visitors who interact with us. This policy explains what information we collect, how we use it, and the choices you have. It reflects the principles of Malaysia’s Personal Data Protection Act 2010 (PDPA).

Information we collect

We only collect information you choose to share with us — typically when you message us on WhatsApp, call us, email us or enquire about our programmes. This may include:

  • Your name and contact details (phone number, email address).
  • Your child’s name, age or grade, school and learning needs.
  • The content of the messages and enquiries you send us.

We do not use online forms on this website, and we do not knowingly collect more information than we need to respond to your enquiry and support your child’s learning.

How we use your information

  • To respond to your enquiries and arrange trial classes.
  • To provide, schedule and improve our tutoring services.
  • To keep parents updated on their child’s progress.
  • To communicate important information about classes and the centre.

How we protect your information

We take reasonable steps to keep your personal information secure and to limit access to it to staff who need it to support your child. We retain information only for as long as necessary for the purposes described above.

Sharing your information

We do not sell your personal information. We do not share it with third parties except where necessary to provide our services or where required by law.

Cookies & website analytics

This website may use cookies and basic analytics to understand how visitors use our pages so we can improve them. You can control or disable cookies through your browser settings.

Your rights

You may request access to, correction of, or deletion of the personal information we hold about you and your child. To make a request, simply contact us using the details below.

Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.